Mark Biddlestone is the firm’s Director of Operations and Human Resources. He has firm-wide responsibility for all employee benefits, salary administration and human resource programs. He is also responsible for multi-location coordination and management of office operations including: legal support staff, docket, reception, library research and reference resources. Under his direction, the firm has seen significant enhancement in efficiencies and operating costs including an improvement in attorney staffing ratios by over 40% while reducing library costs substantially over a three year period. During the time Mark has been with the firm, Benesch has also consistently earned best workplace awards such as the NorthCoast 99 Award (10 years) and the Plain Dealer Top Workplaces Award since its inception (3 years).